Shipping Policy

At Zein Fragrance, we are dedicated to providing you with a seamless shopping experience, including reliable shipping of our products. Please review our shipping policies below:

1. Shipping Destinations

We currently ship to:

• Domestic Locations: Our Country
• International Locations: Select international destinations are available. Please check during checkout to see if we ship to your location.

2. Shipping Methods

We offer various shipping options to meet your needs:

• Standard Shipping: Typically arrives within 5-7 business days.
• Express Shipping: Available for faster delivery within 2-3 business days.
• International Shipping: Delivery times may vary based on destination 10-15 business days.

3. Shipping Costs

Shipping fees are calculated at checkout based on:

• Delivery location
• Package size and weight
• Chosen shipping method

Free Shipping may be offered on orders over a certain amount during promotions. Check for details during your shopping process.

4. Order Processing Time

Orders are processed within 1-2 business days after confirmation of payment. Once your order is shipped, you will receive an email with tracking information.

5. Tracking Your Order

All shipments include tracking capabilities. Once your order has shipped, you will receive a tracking number via email, allowing you to monitor its progress.

6. Delays and Issues

While we strive to ensure timely delivery, unexpected delays may occur due to weather conditions, carrier issues, or customs processing. If your order is delayed, please reach out to us for assistance.

7. Lost or Damaged Shipments

If your order is lost or damaged during transit, please contact us within 7 days of delivery. We will work with the shipping provider to resolve the issue and determine the next steps.

8. Contact Us

For any questions or concerns regarding shipping, please contact our customer service team.